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Participant Bill of Rights

The On Lok Lifeways care team is committed to providing outstanding care for our PACE participants. We care about your health and wellness, value your independence, and want you to be treated with dignity and respect at all times. For detailed information about your rights and responsibilities as a PACE participant, please read the On Lok Lifeways Participant Bill or Rights. This information is given to each new participant at the time of enrollment and upon request. You may also review the On Lok Lifeways Participant Bill of Rights in your preferred language below.

On Lok Lifeways Participant Bill of Rights

English | Chinese | Spanish | Vietnamese | Hindi

If you have questions about the On Lok Lifeways Participant Bill of Rights, you can contact our Health Plan Associate at 415-292-8895 or 1-888-996-6565. For the hearing impaired, please call us at TTY 415-292-8898. You can also e-mail us at memberservices@onlok.org.