Site Visitor Policy
Your acceptance of these terms
Collection of Personal Information
Currently, our site is informational only. There are only two features at which you are asked to provide personal information, including medical information, about yourself or the person for whom you are seeking senior health services: (1) Become a Member Online Referral Form and (2) On Line Grievance Form. Those two features will enable you to invite a representative from On Lok Lifeways to contact you to (a) determine if our services are appropriate for you or the party you represent, or (b) allow you to inform On Lok Lifeways of any grievance you or the party you represent may have. By completing these online forms, you are voluntarily providing us with personal information. Our server has a firewall to protect data from hackers, however our e-mail is not secure and if you are uncomfortable with disclosing personal information to us in this manner, please do not use these features. Please note that On Lok adheres to all privacy protection policies as set forth by the regulatory bodies that govern our businesses, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA).
Your IP address
For each visitor to the www.onlok.org website, our servers automatically collect information about which pages are visited and the IP address or domain name of visitors. We use your IP address to help diagnose problems with our server, and to administer our Website.
Your role in protecting your privacy
If you share a terminal with others, you may want to consider establishing an anonymous e-mail account. In this way, e-mails that your receive from us, which may reflect specific medical information that you have disclosed to us, cannot be linked to you. If you access onlok.org using a computer at work, you may wish to close-out the window by clicking X in the corner to prevent any information being shared with others who use the same terminal. If you access www.onlok.org through an e-mail account maintained by your employer, please note that it is possible that your employer may monitor your e-mail communications.
Notification of changes
1333 Bush Street
San Francisco, CA 94109
Tel: 415-292-8888, TTY 415-292-8898